The Don'ts of Mediation
While there are several do’s of mediation, there are also some essential don’ts to keep in mind:
Blaming the other party for the conflict is counterproductive in mediation. Instead of focusing on fault or blame, parties should focus on finding a resolution that addresses everyone’s needs and interests. Blaming can lead to defensiveness, resentment, and a breakdown in communication and trust.
Threatening the other party with legal action, consequences, or punishment can escalate the conflict and hinder mediation progress. Parties should refrain from making threats and instead focus on finding a mutually acceptable solution that meets everyone’s needs.
Emotional reactions, such as anger, frustration, or resentment, can hinder mediation progress. Parties should try to remain calm, composed, and focused on finding a collaborative solution. Emotions can cloud judgment and lead to impulsive actions or decisions that may not be in the best interest of all parties involved.